I build systems, lead projects, and optimize operations that help businesses scale.
I'm a Project & Operations Manager who helps businesses streamline operations, deliver successful projects, and leverage AI and workflow automation to improve efficiency and drive growth.
About Me




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AI-Powered
Always running
Why Work With Me
What makes me different.
My approach
Unlike most freelancers, I'm not looking to remain in the service industry. My goal is to build reusable automation templates that save my clients significant time, then tailor them to your business, so you get the polish of a custom build with all the advantages of a curated service, plus the maintenance, upgrades, and support. I also cap how many clients I take on at once, so you're guaranteed my attention.
My Approach
How I take you from idea to impact.
Discover
I start by learning how your business actually runs โ your tools, your bottlenecks, and where time leaks. No automation is built until the opportunity is clear.
What I Do
Services built for impact
Every service I offer is designed to reduce manual work and scale your output without scaling your headcount.
AI Agents
Autonomous AI agents that handle complex, multi-step tasks โ from research and data processing to customer follow-ups and report generation. They work around the clock so your team doesn't have to.
- Custom-trained on your data
- Multi-step task execution
- Human-in-the-loop controls
- API integrations
Workflow Automation
I map your existing processes and replace repetitive steps with intelligent automation pipelines. Connect your tools, eliminate manual handoffs, and let your systems run themselves.
- End-to-end process mapping
- n8n & Make.com builds
- Error handling & alerts
- Real-time monitoring
Chatbots
Smart, conversational AI assistants embedded into your website, app, or internal tools. Handle FAQs, qualify leads, book appointments, and support customers โ all without a human agent.
- Lead qualification bots
- Customer support agents
- Internal knowledge bots
- WhatsApp & web integrations
Monday.com
I build, configure, and automate Monday.com workspaces tailored to how your team actually works. From project tracking to automated status updates, your board becomes your command centre.
- Custom board setup
- Workflow automations
- Dashboard & reporting
- Team onboarding & training
Project & Operations Management
I help businesses plan, coordinate, and optimize projects and operations to improve efficiency, align teams, and deliver successful outcomes. From project planning to process improvement, I provide the structure and leadership needed to keep work moving forward.
- Project Planning & Coordination
- Stakeholder Management
- Timeline & Milestone Tracking
- Risk & Issue Management
- Process Improvement
- SOP Documentation
- Team Coordination
- KPI & Performance Tracking
My Work
Results I'm proud of
Real automations. Real outcomes. Watch the case studies below.

WhatsApp AI Assistant
Built an AI assistant that runs entirely inside WhatsApp, answering enquiries, qualifying leads, and booking appointments 24/7 without human input.
E-commerce Order Automation
Automated the entire order-to-fulfilment pipeline for a DTC brand, syncing Shopify, warehouse, and courier systems in real time.
Customer Support Chatbot
Deployed an AI chatbot on a SaaS platform that handles 80% of support queries autonomously, escalating complex issues to human agents.

Monday.com Meeting-Action AI Agent
Built a complete operations system on Monday.com for a marketing agency โ client onboarding, project delivery, and invoicing all automated.
Internal Knowledge AI Agent
Created an internal AI assistant trained on company documents that answers staff questions instantly โ reducing internal email by 40%.
WhatsApp Business Bot
Built a WhatsApp AI bot for a real estate firm that books viewings, answers property questions, and qualifies buyers automatically.

Stripe Payment Recovery Workflow
Automated workflow that catches failed Stripe payments, retries them intelligently, and follows up with customers, recovering revenue that would otherwise be lost.
Monday.com Sales Pipeline
Designed an automated sales pipeline on Monday.com with stage-based automations, auto-assigned tasks, and live revenue dashboards for a B2B sales team.
Workflow showcase
A few recent projects using Claude Code, n8n, Zapier, Make and Monday.com.

Campaign Tracking & Management Board
Monday.com
Shopify Order Tracker Workflow
Make.com
Internal Operation Workflow
Zapier
AI-Powered Invoice Reminder & Payment Tracker
n8n
Recruitment Analysis Dashboard
Monday.com
Monday/SweetProcess Completed Task Tracker
Zapier
Auto-Heal Failing Workflows
n8n
Automation Task Workflow
Monday.com
AI Content & Auto-Posting for Beauty Salon Social Media
n8n
Client Project & Contact Management Board
Monday.com
Solar Installation Lifecycle Workflow
Monday.com
Campaign Tracking & Management Board
Monday.com
Shopify Order Tracker Workflow
Make.com
Internal Operation Workflow
Zapier
AI-Powered Invoice Reminder & Payment Tracker
n8n
Recruitment Analysis Dashboard
Monday.com
Monday/SweetProcess Completed Task Tracker
Zapier
Auto-Heal Failing Workflows
n8n
Automation Task Workflow
Monday.com
AI Content & Auto-Posting for Beauty Salon Social Media
n8n
Client Project & Contact Management Board
Monday.com
Solar Installation Lifecycle Workflow
Monday.comDrag to explore ยท Click to zoom
Testimonials
What clients say
"Favorite built us an AI agent that handles our entire client onboarding process. What used to take our team 3 hours per client now happens automatically in minutes. Absolutely game-changing."
Sarah Mitchell
CEO, Brightwave Marketing
Get In Touch
Ready to automate? Let's talk.
Tell me about your business and I'll come back with ideas on how automation can save you time and money.
Email us
hello@favourassist.com
We reply within 24 hours
Response time
Same-day reply
Mon-Fri, 9am-6pm
Location
Remote-first
Serving clients globally
Free 30-min strategy call
Not sure where to start? Book a free call and I'll map out your automation opportunities.